Special uplift

Before you book a Special Uplift, have you tried the Zero Waste Scotland Re-use Helpline 0800 0665 820.  Give them a call to see if your item can be re-used.

East Dunbartonshire Council offer a chargeable Special Uplift Service, to request a Special Uplift you must complete the Request A Special Uplift form. Once the form has been submitted payment will need to be made to allow the uplift to be scheduled, if your uplift is a standard uplift then the charge will be £22.39. If your uplift is out with the items on a standard uplift then an inspection will be arranged to determine a price. 

Once you have completed the form and payment has been made for a standard uplift, or an inspection is required, please ensure these items are out ready.  An inspector or the waste collection team aim to attend within 10 working days. However, this timescale is only a guide, which means it could take longer than the 10 working days.  

Zero Waste Scotland

If your item is still in good condition, why not check and see if Zero Waste Scotland’s Re-use Line could collect it for free? The phone line connects people with items to pass on with local charities and social enterprises who collect items to sell on to support the work they do in the community. They can accept a range of bulky items, including furniture in a re-useable condition, soft furnishings such as sofas, mattresses and armchairs that have fire regulation labels attached and electrical items such as washing machines, fridges and cookers in good working order. Call 0800 0665 820 between 9am and 5pm Mon-Fri, or donate online anytime at  www.reusephoneline.com.  Please be advised only items the organisations think they can sell will be uplifted, so unfortunately collection cannot not guaranteed.

What can be collected as part of a standard uplift

  • furniture
  • carpets, rugs and linoleum (lino)
  • bags (containing items such as old clothes, shoes, books, toys etc, but you must specify what is in the bags)
  • packaging and boxes
  • keep fit equipment
  • garden tools and lawn-mowers
  • white household goods - washing machines, cookers, fridges, tumble dryers, scrap and household electrical or electronic items such as vacuums, TVs and PC monitors will be uplifted by a separate vehicle as these items are no longer accepted at landfill and are sent for recycling.
  • garden waste - is collected fortnightly in your green bin, however if you have excessive amounts which will not fit into the green bin such as tree cuttings and branches this would be chargeable.  To make sure that they are uplifted please tie them in bundles not exceeding four feet in length.

What can't be uplifted as part of a standard uplift?

  • builders/contractors waste
  • fixtures and fittings (doors, skirting and windows etc)
  • house clearances
  • engine oil, car batteries or car parts
  • liquids, hazardous waste or gas cylinders
  • wood, laminate flooring, fencing
  • huts
  • pianos

Non standard uplifts or large quantities?

The Council may quote a price for the provision of an ad hoc service which will include all reasonable costs for collection and disposal. 

Examples of non standard items which will require a quote are:-

  • outbuildings - demolished garages, garden huts or sheds, fencing, large play houses, roof slates etc. If any of these items contain asbestos the householder will be notified and advised that this is hazardous waste, which we cannot collect.
  • DIY excess - bathroom suites, windows, kitchen units, dismantled built-in furniture and excess tradesman waste.

The uplift of chargeable items will be subject to an inspector advising you of the cost to remove the material in this category.  If you are not at home an estimate will be left which will detail the charge and methods of payment. If you wish to continue, we will aim to carry out the uplift within 10 working days following receipt of the payment, however this timescale is only a guide, which means it could take longer than the 10 working days. 

Where do I put my items?

Items should be grouped together and put out for 7am after you request your uplift.

All items should be placed to the front of the property as near to the pavement as possible, within the boundaries of the garden.  If any of the stated items are not present or in a hazardous condition, the crew will not uplift or return for them.

Our Recycling Centre will accept bulky household items free of charge and you can also access a wide range of re-use and recycling facilities.

How to pay and charges for household waste

The standard charge of £22.39 is applied to all standard uplifts. 

The following charges will apply for non standard items and larger quantities of material:

Band 1 - £50.65
Band 2 - £67.12
Band 3 - £100.09
Band 4 - £133.09

For larger uplifts pricing bands continue to band 12.  Details of these bands will be provided by the Inspector if necessary.

You can pay it:

  • online using the Pay it option (select Miscellaneous and choose Waste Management),
  • by telephone on 0300 123 4510
  • in person at any of our community hubs

Please make sure items for collection are in the location you have advised as they may be uplifted at any time after your call. If you wish to continue, we will aim to carry out the uplift within 10 working days following receipt of the payment, however this timescale is only a guide, which means it could take longer than the 10 working days.

Private Contractors carrying out work

Contractors and letting agents have a duty of care to dispose of any waste materials produced at the premises which is not collected as a standard collection.  Prior to any contractor carrying out any works you should check if they have a waste carrier's licence and will remove the waste as part of the contract.