Employee News 2025, Issue 5 - Storm Éowoyn - Impact on Services and Working Arrangements

Further to our earlier Employee News regarding tomorrow’s school closures as a result of the Red Weather warning, we are now in a position to confirm additional operational and working arrangements.

All employees who are able to work from home will be required to work from home, unless they are engaged in providing emergency frontline services. For those frontline employees whose service delivery has been suspended you will not be required to report for work.

• Broomhill Depot will remain open for the provision of emergency response services only. This will include the Emergency Response Centre, Roads, Greenspace, Property Maintenance and FM callout (where necessary)
• Southbank Marina HQ, Southbank House will be closed
• KHCC will remain open for delivery of essential front-line services
• All EDLCT leisure (including all grass and 3G pitches) and cultural (including libraries) facilities will be closed
• Community Hubs will be closed. Residents can continue to contact the Council via telephone and online
• Community Centres will be closed
• Hilton Depot will be closed
• Mugdock Country Park and its carpark will be closed for Council operations
• John Street, Ferndale and Pineview - FM will continue to provide services as normal at each of these locations.

• Waste & Recycling Services will be suspended on Friday.
• Mavis Valley Household Waste and Recycling Centre (HWRC) will be closed on Friday and any appointment should be rearranged.
• Fleet Services - Fleet workshop at Hilton will be closed and standby arrangements will be put in place to support other essential services and colleagues on standby.
• Roads Network Operations – all planned Council roadworks including resurfacing will be postponed. Winter Maintenance standby will continue to support any weather-related issues that arise. Roads Technicians and Inspectors will work from home with no site visits or inspections taking place. The team will liaise with Streetscene colleagues and external contractors to respond to any reports of fallen or damaged trees.
• Roads Technical & Engineering – staff to work from home with no site visits or inspections taking place. Flood defences will be monitored, and standby resources will respond to any reported flooding.
• Streetscene Technical Support Team – staff to work from home with no site visits or inspections taking place. The team will liaise with Roads colleagues and external contractors to respond to any reports of fallen or damaged trees.
• Streetscene Operations – all grounds maintenance and street cleansing works will be suspended, and standby arrangements will apply. Burials to be postponed and Funeral Directors will be contacted to discuss alternative dates and arrangements. Burns, watercourses and culverts will be inspected and cleared to minimise potential flood risk from debris.
• Mugdock Country Park – all Council buildings and car parks will be closed within the park with staff working from home.
• Property Repairs (including Housing) – non-essential repairs will not be carried out tomorrow and will be rescheduled.
• Council Community Lets – will be cancelled.
• Housing and Homelessness – emergency housing and homelessness services will be available.
• EDLCT grass pitches – lets will be cancelled on Friday, Saturday and Sunday.
• EDLCT leisure – all lets and bookings will be cancelled on Friday.
• Sheltered Housing – Sheltered Warden Services will be suspended on Friday. Telecare alarms will continue to be routed via the Emergency Response Centre.
• Housing – Concierge services will be suspended on Friday.

• Public Protection Social Work – there will be no routine social work fieldwork activity, but essential public protection issues will be responded to across both children and adult services
• Care at Home Services – all efforts will be made to ensure essential visits are maintained. There may require to be a reduction in visits and delays to response times for Telecare Community Alarm calls, but customers will be advised as required by the service
• Day Services – All day services will be closed with customers supported in alternative ways, including via the support of families. Customers are being advised of arrangements currently and will be contacted directly by the HSCP or commissioned providers of services
• Community Health Services (including General Practice) – emergency services will be maintained, and planning is ongoing with regards to the standing down of clinical based services. Home visiting services for nursing care will be maintained as far as possible for essential care.

If you are in any doubt regarding your working arrangements tomorrow, please speak to your line manager as soon as possible.

A full list of changes to services can be found on the Storm Éowyn - Service Updates webpage.

Thank you,

Ann Davie
Chief Executive