Important announcement

Unforeseen operational resource challenges over the weekend mean that our food waste collection service is suspended today, Monday 3 November.

If your food waste bin was due to be emptied today, please take in your bin and present on the next collection day, Monday 10 November.

Green bin collections in a small number of streets in the Lenzie, Kirkintilloch and Bearsden area are also affected. If your green bin has not been emptied today, please leave it on the kerbside for collection tomorrow, Tuesday 4 November.

Our teams will be working hard to minimise the impact, and we apologise for any inconvenience caused. 

Who decides what water and waste water charges are?

Scottish Water set water and sewerage charges. We collect these charges on behalf of Scottish Water. For further details, please contact Scottish Water

Discounts and exemptions on waste and water charges

There are some scenarios where a property is exempt from Council Tax as the property is wholly occupied by students or is unoccupied and unfurnished. An exemption from paying water and waste charges also applies in these scenarios.

Water and waste charges are discounted if a Council Tax Bill is subject to a status discount e.g. care worker, student, apprentice.

There is no discount on water and waste charges if the property is subject to an empty property discount. 

See more information on our Discounts and Reduction page.