Housing support

The aims of the Housing Support Service are:

  • to prevent homelessness through the provision of person centred housing support
  • to support households during their stay in temporary accommodation
  • to assist households to settle into permanent accommodation and minimise the incidents of repeat homelessness

You will have a named support worker who will make sure that you are getting all the support that you require from Council's Housing Support Services, and will refer you to external support providers, as appropriate.

The type of support that you can expect:

Type of support Support offered

Help with tenancy set up

Accessing furniture
Explaining tenancy agreements & leases
Assistance with housing benefit forms
Help with claiming welfare benefits Practical assistance with form filling
Referrals to Welfare Rights
Liaising for vulnerable clients on back dating benefit claims
Safety and Security Assistance to tackle the poor condition of properties
Advice on fuel poverty
Resettlement support to victims of domestic violence etc
Assistance with developing budgeting, domestic life skills Delivering resettlement training for homeless households
Jointly delivering parenting classes
Advice and support on maintaining a property in good condition
Assistance with developing social skills and behaviour management Supporting clients to address underlying issues
Promoting positive interaction and behaviour
General counselling/emotional support Providing a listening ear and intervening during time of crisis
Facilitating access to specialist agencies
Advice and Liaison Providing advice on any housing, social, legal or financial issue
Liaising on a client’s behalf with a range of agencies