Important announcement

Due to operational issues we have had to suspend our food waste collection service for a number of streets in Milngavie and Bishopbriggs today.

If your food waste bin is not collected today, please take in your bin and present on the next collection day, Friday 14 November.

Brown and blue collections in a small number of streets in the Bishopbriggs and Kirkintilloch area are also affected. If your brown and blue bins has not been emptied today, please leave it on the kerbside for collection and it will be collected by the service at the earliest opportunity.

Our teams will be working hard to minimise the impact, and we apologise for any inconvenience caused.

See list of streets affected.

MyEDC

    Online payments: Scheduled downtime

    Due to routine maintenance, our Online Payments facility and our automated TouchTone telephone payment service will not be available between 4.30am and 6.30am on the dates below.

    2025 downtime dates

    • 16th March
    • 20th April
    • 18th May
    • 15th June
    • 20th July
    • 10th August (between 6am and 8am)
    • 17th August
    • 21st September (between 2:30am and 4:30am)
    • 19th October
    • 16th November
    • 21st December 

    Note: On occasions there will also be a requirement for our data centres to perform their own scheduled maintenance, these will take place in the periods above but require an extended maintenance window and these will run between 00:00hrs and 06:30hrs.

    We apologise for any inconvenience this may cause.  With the exception of the above dates and times, Online Payments and TouchTone are available 24 hours a day.

    If you experience any difficulty making a payment using either of these services at any other time, please email us and provide us with your name, reference number, daytime telephone number and a short description of the problem.

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