On the back of the cyber incident impacting Glasgow City Council last week, we’re once again raising awareness of how we can all be cyber resilient at work and in our personal lives.
Cyber-criminals are increasingly using both email and texts claiming to be from a specific organisation, such as the Council, to target and scam the public.
Part of that scamming process is to send out thousands of emails and texts which have been carefully written and presented, usually with the organisation logo, to catch their victims out.
These messages sound personal and could relate to pensions, Council Tax, benefits or payment of parking fines.
They do this to quickly gain your trust and to make the scam look authentic. The email or text usually includes a link or QR Code which the message says would lead to a reward, voucher or an official payment portal to pay an outstanding bill or fine.
It is important that you do not respond to these scams, click on any of the links or QR code, nor share any of your personal data on any online platform or through any communication you have not initiated.
If you receive any suspicious email or text to either your work or personal emails or numbers, take your time to consider if it is genuine, does it really relate to you and your personal circumstances.
If you receive any email to your work address which you think is suspicious, please DO NOT OPEN IT but forward it to our spam email address: ukspam@fusemail.com
If you open an email and then believe it is suspicious, you must contact ICT IMMEDIATELY on the ICT helpline 0141 578 8888.
For non-work related communication, you can report these to report@phishing.gov.uk
If you have been a victim of crime, and it is not an ongoing emergency, you can report this to Police Scotland on 101.
Thank you,
Ann Davie
Chief Executive
