Important announcement

Unforeseen operational resource challenges over the weekend mean that our food waste collection service is suspended today, Monday 3 November.

If your food waste bin was due to be emptied today, please take in your bin and present on the next collection day, Monday 10 November.

Green bin collections in a small number of streets in the Lenzie, Kirkintilloch and Bearsden area are also affected. If your green bin has not been emptied today, please leave it on the kerbside for collection tomorrow, Tuesday 4 November.

Our teams will be working hard to minimise the impact, and we apologise for any inconvenience caused. 

Accounts Receivable invoices and credit memos will be created through the Invoice Request Form.

The following steps will outline how to create a new invoice

1. Log in to your Oracle Fusion account
2. Navigate to Smart Form tab
3. Select Invoice Request Form

Smart Form tab highlighted red and Invoice request form highlighted red

4. Select Add New

Screenshot of the Invoice Request form with the Add New button highlighted red

5. Select Invoice at Transaction Class
6. Click OK

Invoice and Credit Memo options highlighted red

7. Enter required details under General Information
8. Enter required Customer Details

Screenshot of the Invoice Request Form with General info and Customer details highlighted red

9. At Invoice Lines, select Add Lines

screenshot showing the Add Lines button highlighted red

10. Select Distribution icon to review and edit distribution lines if required

Screenshot of the distribution button highlighted red

11. Enter Other Details

Other details fields highlighted red

12. Click on Save
13. Select Submit to create invoice

Screenshot of area of screen the save and submit buttons are located