Important announcement

Unforeseen operational resource challenges over the weekend mean that our food waste collection service is suspended today, Monday 3 November.

If your food waste bin was due to be emptied today, please take in your bin and present on the next collection day, Monday 10 November.

Green bin collections in a small number of streets in the Lenzie, Kirkintilloch and Bearsden area are also affected. If your green bin has not been emptied today, please leave it on the kerbside for collection tomorrow, Tuesday 4 November.

Our teams will be working hard to minimise the impact, and we apologise for any inconvenience caused. 

MyEDC

    Oracle Fusion - Approval to Credit Memo

    All credit memos must be raised and approved on IRF Service User Approver.

    Users who raise credit memos must request authorisation from a list of approvers. The following steps outline the process to approve a credit memo.

    1. Select Smart Forms

    Screenshot showing a cursor hovering over Smart Forms tab

    2. Select IRF Service User Approver

    Screenshot showing the applications within the Smart Forms tab including IRF Service User Approver

    3. Complete appropriate fields
    4. Select Search

    Screenshot showing the Request Form fields, Request ID, Notification Date, Invoice Class, Status. Search Results displaying below.

    5. Select Request ID to view details
    6. At Action, select tick to approve
    7. At Action, select cross to reject and add reason for rejection

    Screenshot of the search results with the Action and Request ID highlighted with a red rectangle

    8. If approved, Transaction Number is displayed

    Screenshot of the search results, with the Transaction number highlighted with a red rectangle