Important announcement

We will be carrying out essential maintenance on our payment system on Thursday, 21 May. During this time, telephone payments and counter payments (Chip and Pin) at our Community Hubs will be unavailable.

Customers can still pay for services and bills online or via our 24-hour Touchtone payment service on 0300 123 4524.

MyEDC
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ICT Self Service Portal

Using the Self Service Portal you will be able to log faults and requests, review status of calls you have logged and link to ICT purchasing information on the Hub.

In addition you will be able to view relevant ICT information e.g. any current major ICT incidents, any major ICT applications that are experiencing issues and an outline of ICT Developments and notices.

Visit the ICT Self Service Portal.

If you require any further information on any of the above or would like to discuss anything in more detail please do not hesitate to contact the Service Desk.