Important announcement

Due to operational issues, we have had to suspend our food waste collection service for a number of areas on Thursday 25 June and Friday 26 June. In addition, the recycling collection service in Twechar is affected. To see a full list of affected streets, visit our Food Waste and Recycling Collection Suspension page.

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Change of Role and New Employee Request Forms

Both the Change of Role and New Employee Request forms are now available through Fresh Service – Service Requests.

To complete these forms please follow the below process:

  • Find the link to Fresh Service by clicking the icon in your EDC Apps folder for Helpdesk - ICT Self Service Portal
  • Click “sign in with SSO” (Corporate Users) or input your log in details (Education Users)
  • Click on Request a Service to find both forms.