Both the Change of Role and New Employee Request forms are now available through Fresh Service – Service Requests.

To complete these forms please follow the below process:

  • Find the link to Fresh Service by clicking the icon in your EDC Apps folder for Helpdesk - ICT Self Service Portal
  • Click “sign in with SSO” (Corporate Users) or input your log in details (Education Users)
  • Click on Request a Service to find both forms.