Legal and Regulatory Services Performance Indicators
2023/24 Performance Indicators
| Performance Indicator Title | Status | Value | Target |
|---|---|---|---|
|
Percentage of Committee / Council Action sheets issued within 24 hours |
green |
- |
100% |
|
Percentage of Reports checked by Monitoring Officer within 3 days |
green |
100% |
95% |
|
Number of hours of members training delivered |
green |
2 |
2 |
|
Percentage of FOI requests allocated to the correct named officer within 24 hours of receipt |
green |
96% |
95% |
|
Number of data protection spot checks carried out |
red |
0 |
3 |
|
Number of Information Management Liaison Officer (IMLO) Meetings |
red |
0 |
1 |
|
Open Market Purchase by Internal Legal Services- Number of Offers to buy completed within 5 days of receipt of full instructions and authorisation |
green |
100% |
95% |
|
Percentage of Public Entertainment Licence applications approved or refused by Legal Services within 5 days of receipt of the complete application, together with all documentation and completed consultation responses. |
green |
100% |
100% |
|
Percentage of applications for guardianship orders and intervention orders under AWI legislation prepared within 10 days of receipt of full instructions and fully completed statutory reports. |
green |
100% |
100% |
|
% of Contract acceptances completed within 7 days of full instructions |
green |
100% |
100% |
|
Percentage of Taxi licence applications approved or refused by Legal Services within 5 days of receipt of the complete application |
green |
100% |
100% |
|
Number of Housing Improvement and Repairs Grants Processed and authorised within 7 days of receiving full instructions |
green |
71% |
90% |
|
Invoice Payments - Percentage of invoices paid within 30 days % |
red |
41.82% |
92% |