Health and Social Care Partnership Business & Improvement Plan 2025-2028
About Us (Purpose of the Service and Work of Teams)
The Health and Social Care Partnership (HSCP) is responsible for the planning and delivery of a range of community health, social work and social care services for older people, adults, children and families and people in the Criminal Justice System in the East Dunbartonshire Council area, utilising funding from the Council and Health Board.
The Partnership was created in 2015 under the provisions of the Public Bodies Act 2014, in order to improve the outcomes for people using health and social care services and also to improve efficiencies through the integration of strategic, operational and financial planning.
An HSCP Board, comprising voting members appointed by the Council and Health Board produces a strategic plan, allocates the integrated revenue budget for health and social care and oversees service delivery and performance. Other members representing the interests of patients, service users, carers, professionals and trade unions also sit on the Board and contribute to its work.
The Council and Health Board continue to employ staff and deliver services in line with the HSCP’s overall strategic priorities and budgets.
The work of the Partnership extends to a very wide range of combined health, social work and social care service areas as follows:
- Intake, Assessment and Care Management, and multi-disciplinary care and treatment services for people with learning disabilities, physical disabilities, mental health support needs, substance misuse issues, sensory impairment, and issues arising from disability and frailty associated with older age;
- Rehabilitation and Occupational Therapy Services;
- Care at Home Services (in-house and purchased);
- Residential and Care Home Services (in-house and purchased);
- Day care and day opportunity services (in-house and purchased);
- Supported accommodation and supported living (in-house and purchased);
- Local Area Coordination;
- Palliative care;
- District nursing services;
- Primary care services;
- Pharmaceutical services;
- General and public dental services;
- Health Improvement;
- Carer and Respite Services (in-house and purchased);
- Telecare Services;
- Housing Support - Aids and Adaptation Services;
- Child and Adult protection services;
- Family support;
- Fostering, Kinship Care and Adoption Services;
- Throughcare, Aftercare and Continuing Care services;
- Health visiting;
- School nursing;
- Speech and Language Services
- CAMHS
- Youth Justice
- Children with Disability
- Children’s Residential Services
- Intake, Assessment and Care Management, and multi-disciplinary care and treatment services for children and families, including people with learning disabilities, physical disabilities, mental health support needs, substance misuse issues, sensory impairment.
- Criminal Justice Services including prison based social work services at HMP Low Moss.
In addition to planning and operational responsibility for services delegated in total to the HSCP, the HSCP also has joint planning responsibility for unplanned hospital services alongside NHS GG&C. These services include:
- Accident and Emergency services;
- Inpatient hospital services relating to the following branches of medicine – general, geriatric, rehabilitation, respiratory, palliative care, mental health, learning disability, substance misuse.
The work of these teams is guided by statute and by a process of continuous improvement reflecting the HSCP Strategic Priorities, the National Health and Social Care Outcomes and Local Outcomes 3, 5 and 6 in particular.
Our Priorities for 2025-28
The HSCP Board’s Strategic Plan emphasises the need to plan and deliver services that contribute to health, wellbeing and safety throughout people’s lives. This approach focuses on a healthy start to life and targets the needs of people at critical periods throughout their lifetime. It also includes intervening and supporting people when their safety and welfare may be at risk and if they find themselves involved with justice services. The Strategic Plan promotes timely effective interventions that address the causes, not just the consequences, of ill health, deprivation and a range of other life circumstances.
By analysing the key drivers for change and the main challenges, the HSCP has identified six Strategic Priorities and five Strategic Enablers that underpin the Strategic Plan:
- Strategic Priority 1 - Empowering People
- Strategic Priority 2 - Empowering and Connecting Communities
- Strategic Priority 3 - Prevention and Early Intervention
- Strategic Priority 4 - Public Protection
- Strategic Priority 5 - Supporting Carers and Families
- Strategic Priority 6 - Improving Mental Health and Recovery.
- Strategic Enabler 1 - Collaborative Commissioning
- Strategic Enabler 2 - Infrastructure and Technology
- Strategic Enabler 3 - Maximising Operational Integration
Strategic Enabler 4 - Medium-Term Financial and Strategic Planning - Strategic Enabler 5 - Workforce and Organisational Development.
These strategic priorities, enablers and associated improvement activities are informed by:
- Joint Strategic Needs Assessments (Adults and Children)
- Benchmarking
- Extensive consultative processes, informed by statutory guidance
- Audit Scotland reports on the progress of HSCPs Scotland-wide
- Local Strategic Inspections
- Ministerial Strategic Group guidance
- Impact Assessments (EqIA, FSD, SEA).
The Health and Social Care Partnership Strategic Planning Group is the multi-agency strategic planning group responsible for progressing actions to achieve local outcome 5 and 6 priorities. The HSCP Chief Officer also chairs the Delivering for Children and Young People’s Partnership multi-agency strategic planning group responsible for progressing actions to achieve local outcome 3 priorities.
How we contribute to our agreed Local Priorities
These are the key improvement actions that we are undertaking this year through our Annual Delivery Plan in support of the delivery of our Strategic Plan 2025-30 as approved by the IJB in March 2025. Some of these actions link to more than one LOIP and in these cases the action has been captured under each LOIP area.
Delivering for Children and Young People
How we contribute to this Priority:
- Improve quality and relevance of information on HSCP website and maximise the potential of HSCP website to raise public information and awareness
- Implement year one of the East Dunbartonshire Public Health Framework
- Review of the HSCP public protection function/team
- Explore potential of developing an all-age learning disability function
- Adult and Children & Families Services Commissioning Review
- Refresh Digital Strategy in line with the new Strategic Plan 2025-30.
- Review and refresh the HSCP Medium-Term Financial Strategy (MFTS)
- Review of Business Support Function
- Review of HSCP Management Structure
- Develop the 2025-2030 HSCP Workforce Plan.
Adult Health and Wellbeing
- Improve quality and relevance of information on HSCP website and maximise the potential of HSCP website to raise public information and awareness
- Implement year one of the East Dunbartonshire Public Health Framework
- Review Care at Home services to focus on reablement expansion to mitigate demand growth
- Review of the HSCP public protection function/team
- Conclude the review of Learning Disability accommodation-based services
- Explore potential of developing an all-age learning disability function
- Review and develop new commissioning strategy for Adult Commissioned Services
- Review the model of delivery for HSCP clinical mental and learning disability health services across adult and older people care group
- Adult and Children & Families Services Commissioning Review
- Review and develop new commissioning strategy for Adult Commissioned Services
- Refresh Digital Strategy in line with the new Strategic Plan 2025-30.
- Review and refresh the HSCP Medium-Term Financial Strategy (MFTS)
- Review of Business Support Function
- Review of HSCP Management Structure
- Review of adult Social Work delivery model
- Develop the 2025-2030 HSCP Workforce Plan
- HSCP Annual Delivery Plan 2025-26.
Older Adults, Vulnerable People and Carers
- Improve quality and relevance of information on HSCP website and maximise the potential of HSCP website to raise public information and awareness
- Implement year one of the East Dunbartonshire Public Health Framework
- Review Care at Home services to focus on reablement expansion to mitigate demand growth
- Review of the HSCP public protection function/team
- Conclude the review of Learning Disability accommodation-based services
- Explore potential of developing an all-age learning disability function
- Review the model of delivery for HSCP clinical mental and learning disability health services across adult and older people care group
- Adult and Children & Families Services Commissioning Review
- Refresh Digital Strategy in line with the new Strategic Plan 2025-30.
- Review and refresh the HSCP Medium-Term Financial Strategy (MFTS)
- Review of Non-Residential Charging
- Review of Business Support Function
- Review of HSCP Management Structure
- Review of adult Social Work delivery model
- Develop the 2025-2030 HSCP Workforce Plan
- HSCP Annual Delivery Plan 2025-26.
Key Improvement Actions
1. Improve quality and relevance of information on HSCP website and maximise the potential of HSCP website to raise public information and awareness
Improvement Activity:
- Development of HSCP website to ensure promotion and signposting for self-management.
Rationale for Inclusion:
- Website is up to date and promoted by staff to service users to promote self-management.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
2. Implement year one of the East Dunbartonshire Public Health Framework
Improvement Activity:
- Continue to develop /enhance external partnerships
- Improve coordination of health and wellbeing training and capacity building opportunities, awareness and utilisation of Adult Health and Wellbeing Survey
Rationale for Inclusion:
- Increase number of partnerships delivering health and wellbeing outcomes
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
3. Review Care at Home services to focus on reablement expansion to mitigate demand growth
Improvement Activity:
- Fewer people require care at home after initial reablement period
- More people are able to live independently at home with less formal care, after a period of intensive reablement support
Rationale for Inclusion:
- Percentage reduction in packages of care from start to end of reablement period.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
4. Review of the HSCP public protection function/team
Improvement Activity:
- The roles and structure of the Public Protection team are reviewed
- Staff and Team Managers feel valued, trained and supported
- Vulnerable children and adults in ED feel safe from harm.
Rationale for Inclusion:
- Audits reported to CCG and COG
- Number of staff attending training and evaluation
- Staff feedback.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
5. Conclude the review of Learning Disability accommodation-based services
Improvement Activity:
- Complete review of the service delivery model and address financial sustainability for in house residential
- Complete review of Respite (Commissioned)
- Commence the Review of the Supported accommodation estate (Commissioned)
- Review and implement recommendations to reduce high-cost care packages (LD).
Rationale for Inclusion:
- Strategic Plan established for in-house services
- Accommodation review completed and agreed option progressed.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
6. Explore potential of developing an all-age learning disability function
Improvement Activity:
- Identify benefits of a model of providing social work input for people of all ages with disabilities established.
Rationale for Inclusion:
- Option to improve service to people.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
7. Review and develop new commissioning strategy for Adult Commissioned Services
Improvement Activity:
- Implementation of two-year Commissioning Delivery Plan
- Service retender(s) completed as part of risk based Commissioning Plan
- Enhanced stability of modernised and fit for purpose commissioned sector market.
Rationale for Inclusion:
- Strategic framework and Project Plan to be completed
- Comprehensive Engagement Plan to be developed and completed with all stakeholders
- Commissioned services renegotiation / contract renewal completed with new commissioned service arrangements in place.
Related LOIP Priority:
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles.
Due Date: 31 March 2026.
8. Review the model of delivery for HSCP clinical mental and learning disability health services across adult and older people care group
Improvement Activity:
- Implementation and conclusion of review/redesign of clinical mental health services.
Rationale for Inclusion:
- Comprehensive analysis of the outputs of the engagement plan
- Implementation plan for outcomes of the review to align with MH strategy
- Meet performance targets for waiting times.
Related LOIP Priority:
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
9. Adult and Children & Families Services Commissioning Review
Improvement Activity:
- Further efficiencies to be achieved through review of overall commissioned spend
- Review of voluntary sector spend.
Rationale for Inclusion:
- Achieve identified savings.
Related LOIP Priority:
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
10. Refresh Digital Strategy in line with the new Strategic Plan 2025-30
Improvement Activity:
- Development of new digital strategy which reflects the new Strategic Plan and the current financial position.
Rationale for Inclusion:
- Digital Strategy approved by IJB to support delivery of the HSCP Strategic Plan 2025-30.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
11. Review and refresh the HSCP Medium-Term Financial Strategy (MFTS)
Improvement Activity:
- Engagement with stakeholders in relation to the financial position and inform future priorities
- A range of methods developed and implemented to engage with wider stakeholders of the HSCP.
Rationale for Inclusion:
- New medium / longer term financial strategy which has been fully consulted on.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
12. Review of Business Support Function
Improvement Activity:
- Review all business support functions within the HSCP.
Rationale for Inclusion:
- Structure is fit for purpose, maximises integration and delivers on Scottish Government commitments to enhance capacity.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
13. Review of HSCP Management Structure
Improvement Activity:
- Review management structure within HSCP.
Rationale for Inclusion:
- Structure is fit for purpose, maximises integration and delivers on Scottish Government commitments to enhance capacity.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
14. Review of adult Social Work delivery model
Improvement Activity:
- Review adult social work delivery model.
Rationale for Inclusion:
- Structure is fit for purpose, maximises integration and delivers on Scottish Government commitments to enhance capacity.
Related LOIP Priority:
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
15. Develop the 2025-2030 HSCP Workforce Plan
Improvement Activity:
- Clear workforce projections developed
- Analysis of future workforce need is undertaken.
Rationale for Inclusion:
- Workforce Plan approved by IJB to support delivery of the HSCP Strategic Plan 2025-30.
Related LOIP Priority:
- Our children and young people are safe, healthy and ready to learn
- Our people experience good physical and mental health and wellbeing with access to a quality built and natural environment in which to lead healthier and more active lifestyles
- Our older population and more vulnerable citizens are supported to maintain their independence and enjoy a high quality of life, and they, their families and carers benefit from effective care and support services.
Due Date: 31 March 2026.
Priority Performance Indicators
Sustainability
We recognise that we have a role to play in responding to the global climate and ecological emergency, and improving well-being and we will do so via the activities described in Section 6 of the HSCP Business & Improvement Plan tables document.