Important announcement

STORM BOELO - The Met Office’s Yellow Weather warning for strong winds has been upgraded to Amber from 9pm on Saturday (24 October) and is due to last until 9pm on Sunday 25 October. Over the coming days and hours Council teams will be responding to any incidents that may occur as a result of the storm including flooding and fallen trees.

You can report flooding or fallen trees to us online.

However, you can let us know about emergency incidents such as a fallen tree blocking a road by calling 0300 123 4510. 

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Technical Notes 2024, Issue 155 - How Good is Our Service? Monthly Performance Reporting – July 2024

  • Report by:

    Ann Davie, Chief Executive

  • TN Number:

    TN-155

  • Subject:

    How Good is Our Service? Monthly Performance Reporting – July 2024

  • Publication:

    This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared outwith the Council.

Section

  1. The purpose of this note is to provide Members with the monthly ‘How Good Is Our Service (HGIOS) performance and progress reports covering the period July 2024 for all service areas (see Appendix 1).
  2. The reports cover the agreed monthly performance indicators set out in the Strategic Group Business and Improvement Plans for 2024-27.  Additionally, the reports provide a high level narrative overview of progress against the improvement priorities outlined in the Business Improvement Plans.
  3. Regular service level performance reports will continue to be distributed to Members on a monthly basis.