Equality Mainstreaming Report (2017 – 2021) Outcomes Monitoring Update

Equality Outcome 1:

Barriers to HSCP services are removed for people with relevant protected characteristics.

 

Future Actions / Outcomes

2019

Update

2021 / 2022

Update

A

Develop a generic survey that will take place on an annual basis across all services within health and social care in East Dunbartonshire, including consultation with service users and carers regarding its content, design and methodology.

Ongoing consultation and engagement with all service users, carers and communities.  HSCP participation and engagement | East Dunbartonshire Council

EDHSCP Mapping Report Completed May 2020.  All HSCP engagement activity mapped and report created with recommendations. HSCP participation and engagement | East Dunbartonshire Council

B

The Care at Home service is currently developing updated information leaflets regarding their Community Alarm and Sheltered Housing Services. This will involve consultation with their service users and sheltered housing tenants.

Completed 2019 

Home Care Questionnaire

See mapping report appendices for full consultation and engagement mechanisms. HSCP participation and engagement | East Dunbartonshire Council

C

Activity related to interpreting services utilised by EDC and NHS GG & C staff working within the HSCP will be monitored by those respective public bodies and reported to the HSCP annually.

Completed 2019:

Physical Disabilities | East Dunbartonshire Council

Interpreting Services - NHSGGC [opens in a new window] and national policy adopted.   Interpreting, communication support and translation national policy - Publications - Public Health Scotland [opens in a new window]

D

The HSCP will be undertaking, over the next two years, a full service review of its Learning Disability and Mental Health Services.

Completed for 2019

LD fair allocation EqIA

Adult Learning Disability Strategy  

HSCP Board Meeting Papers 15_11_18.pdf

 

E

EQIAs will be completed in relation to the refurbishment project for the Kirkintilloch Health and Social Care Centre.

The final report will be published in an accessible format on the HSCP webpages. (March/April 2023)

(Completed 17 March 2023 – report to follow) The HSCP entered into discussions with NHS GGC Equalities Team, who advised that an Accessibility Survey is a more proportionate response.

F

An Accessibility Assessment, involving the Public, Service User and Carer (PSUC) Group, will be undertaken in relation to the Kirkintilloch Health and Care Centre Refurbishment Programme.

 

(Completed 17 March 2023) The PSUC group participated in the Accessibility Survey (see above).

Equality Outcome 2:

Age discrimination in services is removed.

A

Review the Social Work Services Eligibility Criteria.

Completed in 2019. Carers Eligibility 2018-2021 (1).pdf

 

B

Woodlands Centre have identified a service gap for those customer diagnosed with Young Onset Dementia. A pilot is currently being designed to offer service users a ‘Living Well’ that will run simultaneously with a Carers’ Group. The groups will be evaluated and will inform ongoing service provision.

 

Due to the Covid-19 pandemic, this project was re-scheduled and will be carried over into the next Equalities Outcomes (2023-27)

C

The Podiatry Service will shortly be undertaking local stakeholder engagements in consideration of a service re-organisation. The role of the HSCP will be to advice and support the podiatry Service in the planning of these engagement events.

Completed 2019: Item 17

HSCP Board Meeting Minutes 09 November 2017 (1).pdf

 

 

 

Equality Outcome 3:

The risk of homelessness amongst vulnerable individuals is reduced.

A

Audit all Health and Social Care Services Teams to establish whether areas of homelessness are addressed within current assessment tools

Completed: The Rapid Rehousing Transition Plan 2019:  Technical Notes 2022, Issue 51 - Rapid Rehousing Funding Years 4 & 5 | East Dunbartonshire Council

 

B

Raise awareness of the Homelessness Risk Assessment Tool within all health and social care services

See above for description and link.

 

C

Consider the benefits of raising awareness of this tool with third sector Service Providers.

See above for description and link.

 

D

Consider ways of predicting possible future homelessness status for service users with a learning disability who live with older carers.

See above for description and link.

 

Equality Outcome 4:

A service users’ public engagement group which is inclusive of people with protected characteristics co-produces and works collaboratively with the HSCP to shape service development.

A

Consideration of the Community Engagement Officer running workshops to rollout the engagement model and participation standards to HSCP staff involved in consultation and engagement.

Completed 2019; published communications strategy and participation and engagement strategy, widely engaged with staff, patients, carers, service users, stakeholders and communities. Participation and Engagement Strategy 2020-23.pdf

Completed May 2020

EDHSCP Mapping Report Completed May 2020.  All HSCP engagement activity mapped and report created with recommendations.

HSCP participation and engagement | East Dunbartonshire Council

B

Explore consideration of the Community Engagement Officer liaising with all service user groups to bring a wider voice to consultation and engagement including further development of the service user and carer public network.

Completed 2020. P&E strategy approved: Participation and Engagement Strategy 2020-23.pdf

Completed 2022:

HSCP evaluation of Carer participation, with National Coalition of Carers. (Item 5)  HSCP Board Meeting Papers 17_11_2022.pdf

Equality Outcome 5:

East Dunbartonshire Council and NHSGGC employees understand the needs of people with different protected characteristics and promote diversity in the work that they do.

A

Explore further opportunities for multi-agency training.

 

Completed 2021 –  Joint Child Protection and Adult Protection Multi-agency Training Calendar 2021 - 2022.pdf

Ongoing opportunities planned. Workforce and Organisation Development Plan.pdf

B

Increase the opportunities for team learn and share sessions across all HSCP services.

2019 Updated and ongoing - Healthy Working Lives Web portal.  Staff have access to information, training and local / national campaigns,   Healthy Working Lives | East Dunbartonshire Council

Completed 2021 – Training schedule in place. Workforce and Organisation Development Plan.pdf

C

Monitor the completion of EQIAs via Greater Glasgow and Clyde Health Board Equalities Team.

Completed 2019 and ongoing. All EqIA’s added to GGC equalities website. Equality Impact Assessments - NHSGGC

 

D

Work will continue to engage with and involve the workforce on the continued development of the visions, values and behaviours throughout 2017.

Completed 2019 (ongoing) HSCP vision and values staff engagement and consultation (Page 7)

Communications Strategy 2020-23.pdf

 

Equality Outcome 6:

The likelihood of people with different protected characteristics accessing service appointments is maximized.

A

Primary and Community Mental Health Services to explore ways of engaging with reluctant potential service users.

Completed 2019

Mental Health | East Dunbartonshire Council

Page 6 -   Annual Performance Report 2021_22.pdf

P&CMHT incorporates the ‘near me’ service enabling service users to attend appointments from home or wherever is convenient. (See page 11 of annual performance report)

Annual Performance Report 2021_22.pdf

B

All services to explore recording of wait times for new referrals.

 

Due to the Covid-19 pandemic, this exploration was re-scheduled and will be carried over into the next Equalities Outcomes (2023-27)

C

All services to explore and report availability of providing appointments outwith Monday to Friday 9.00am to 5.00pm traditional model.

 

Update (page 11) Annual Performance Report 2021_22.pdf

D

Report on the work undertaken by the recently appointed HSCP Community Engagement Officer who will be supporting service user involvement.

Completed 2019 (Comms and P&E strategy)  East Dunbartonshire Health and Social Care Partnership Board | East Dunbartonshire Council

ongoing – P9

Annual Performance Report 2021_22.pdf

E

Analyse Accident and Emergency data in respect of SIMD (Scottish Index of Multiple Deprivation).

 

JSNA 2021 - ongoing work (Page 41)  Joint Strategic Needs Assessment 2021.pdf

F

Explore service user and carer consultation during the review of Learning Disability and Mental Health services.

Completed 2018

LD consulted and engaged with all stakeholders to inform strategy.  Adult Learning Disability Strategy 2018-23.pdf

Completed 2020

PCMHT and CMHT both consult and survey their clients and carers to improve service provision (P11&12)  Annual Performance Report 2021_22.pdf

G

Develop generic service user feedback mechanisms across all HSCP services.

 

Completed 2020

All teams mapped for all engagement activity. HSCP participation and engagement | East Dunbartonshire Council

Equality Outcome 7:

Protected characteristics and wider circumstances that affect health and wellbeing are effectively addressed in HSCP services.

A

Police Scotland, in partnership with East Dunbartonshire Council and the HSCP, is currently progressing a Multi-Agency Risk Assessment Conferencing (MARAC) Co-ordinator who will be taking forward multi-agency domestic abuse, stalking and honour violence (DASH) risk identification training. Domestic abuse risk identification training has also been planned during 2017 for Children and Families teams.

 

Completed 2021 – Ongoing  Joint Child Protection and Adult Protection Multi-agency Training Calendar 2021 - 2022.pdf

B

Establish a baseline of delivered targeted health improvement interventions/services across PLACE communities.

2019 and ongoing work.  Place Plans adopted and Place approach work programmes in operation.    

Place Approach: Auchinairn, Hillhead, Lennoxtown, Twechar | East Dunbartonshire Council

Completed 2021 – JSNA -  Joint Strategic Needs Assessment 2021.pdf

C

Establish a baseline of referrals to the local Citizens Advice Bureau in relation to financial inclusion services/welfare rights. This baseline will provide details including quarterly numbers of referrals; referrer team; geographical location of service users in order that we can determine gaps and develop improvement plans.

2019 - ongoing – Page 9  Annual Performance Report 2021_22.pdf

 

Equality Outcome 8:

Positive attitudes and interactions with everyone, regardless of their characteristics, are increased among employees, service users and communities.

A

Undertake an audit of third sector contracts to determine inclusions/exclusions of protected characteristics.

Ongoing partnership work with 3rd sector.  Creation of Asset Map.

East Dunbartonshire Asset Map (eastdunassets.org.uk) [opens in a new window]

B

Undertake an audit of third sector organisations working with volunteers.

Ongoing partnership work with 3rd sector.  Creation of Asset Map.

East Dunbartonshire Asset Map (eastdunassets.org.uk) [opens in a new window]

C

Undertake a further training needs assessment for each PSUCG member.

 

Completed 2021 –

PSUC Action Plan 2021-2023

D

Review membership activity to include equality data fields to capture.

 

HSCP evaluation includes questionnaire with equalities data fields (Item 5)  HSCP Board Meeting Papers 17_11_2022.pdf