Report by:
Ann Davie, Depute Chief Executive
TN Number:
131-22
Friday, 26 August, 2022
Subject:
How Good is Our Service? - Monthly Performance Reporting - April-July 2022
Responsible Officer:
Joseph Greatorex, Team Leader – Corporate Performance & Research
Publication:
This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared outwith the Council.
Details:
- The purpose of this note is to provide Members with the monthly performance and progress reports covering the period April- July 2022 for all service areas. You can view the monthly reports below:
- How Good Is Our Service – April
- How Good Is Our Service – May
- How Good Is Our Service – June
- How Good Is Our Service – July
- The reports cover the agreed monthly performance indicators set out in the Strategic Group Business and Improvement Plan for 2022-25, approved by Council on 31 March 2022. (CE/01/22). Additionally the reports provide a high level narrative overview of progress against the improvement priorities outlined in the Business Improvement Plans.
- Regular service level performance reports will be distributed to Members on a monthly basis while further comprehensive reporting on mid-year performance against Business Improvement Plans will be reported to the relevant strategic committees for formal scrutiny in November 2022.
Distribution List:
All Elected Members, Corporate Management Team, Executive Officers, HSCP Management Team, Corporate Communications