Report by:
Ann Davie, Depute Chief Executive
TN Number:
214-22
Wednesday, 21 December, 2022
Subject:
How Good is Our Service? Monthly Performance Reporting – November 2022
Responsible Officer:
Joseph Greatorex, Team Leader – Corporate Performance & Research
Publication:
This Technical Note will be published on the Council’s website following circulation to Members. Its contents may be disclosed or shared outwith the Council.
Details:
- The purpose of this note is to provide Members with the monthly performance and progress reports covering the period November 2022 for all service areas (see Appendix 1).
- The reports cover the agreed monthly performance indicators set out in the Strategic Group Business and Improvement Plan for 2022-25, approved by Council on 31 March 2022. (CE/01/22). Additionally the reports provide a high level narrative overview of progress against the improvement priorities outlined in the Business Improvement Plans.
- Regular service level performance reports will be distributed to Members on a monthly basis while further comprehensive year end reporting performance against Business Improvement Plans will be reported to the relevant strategic committees for formal scrutiny in June 2023.