Waste collection assistance

East Dunbartonshire Council can help residents who can’t get their bins to the kerb side.  This help is only available to residents who meet certain criteria.  You will need to apply for the help and we will consider your:

  • Age
  • Type of home
  • Health
  • Disability

If you are accepted then we will agree where your bins will be collected from and returned to and when the first collection will happen.

You can complete the online form, contact Customer Services or get someone to do this on your behalf. You can also request help behalf of another.

We will check your application, which may include a home survey. We will mutually agree a convenient time for the visit.

This service is reviewed on a regular basis. Reviews will be based on the details provided.


If you would like to appeal, contact Waste within ten working days on 0300 123 4510. The appeal will need to evidence relating to rejection.