The aims of the Housing Support Service are:
- to prevent homelessness through the provision of person centred housing support
- to support households during their stay in temporary accommodation
- to assist households to settle into permanent accommodation and minimise the incidents of repeat homelessness
You will have a named support worker who will make sure that you are getting all the support that you require from Council's Housing Support Services, and will refer you to external support providers, as appropriate.
The type of support that you can expect:
| Type of support | Support offered |
|---|---|
|
Help with tenancy set up |
Accessing furniture Explaining tenancy agreements & leases Assistance with housing benefit forms |
| Help with claiming welfare benefits | Practical assistance with form filling Referrals to Welfare Rights Liaising for vulnerable clients on back dating benefit claims |
| Safety and Security | Assistance to tackle the poor condition of properties Advice on fuel poverty Resettlement support to victims of domestic violence etc |
| Assistance with developing budgeting, domestic life skills | Delivering resettlement training for homeless households Jointly delivering parenting classes Advice and support on maintaining a property in good condition |
| Assistance with developing social skills and behaviour management | Supporting clients to address underlying issues Promoting positive interaction and behaviour |
| General counselling/emotional support | Providing a listening ear and intervening during time of crisis Facilitating access to specialist agencies |
| Advice and Liaison | Providing advice on any housing, social, legal or financial issue Liaising on a client’s behalf with a range of agencies |