Accounts Receivable invoices and credit memos will be created through the Invoice Request Form. The following steps will outline how to create a new credit memo:
1. Log in to your Oracle Fusion account
2. Navigate to Smart Form tab
3. Select Invoice Request Form
4. Select Add New
5. Select Credit Memo at Transaction Class
6. Click OK
7. Enter required details under General Information
8. Enter required Customer Details
9. At Invoice Lines, select Add Lines
10. Select Distribution icon to review and edit distribution lines if required
11. Enter Other Details
12. Click on Save
13. Select Submit to create credit memo
14. Request will be submitted to the approval group to review and approve
