Residents warned about rogue traders operating in East Dunbartonshire


Monday, 22 July, 2019

image of someone at the doorThe Council’s Trading Standards team and Police Scotland are warning residents to be on their guard from rogue traders after a rise in complaints about overpriced or substandard work.

The warning comes after a number of concerned residents contacted the police and Trading Standards after being overcharged for gardening work or roof repairs. The doorstep callers initially quoted the residents a low price for the work before increasing the amount substantially. The works carried out have often been unnecessary, of poor quality and not completed.

Councillor Billy Hendry, Convener of the Council’s Place, Neighbourhood & Corporate Assets Committee, said, "I would urge everyone to be wary about people who call at houses offering to do roofing, gardening or other work.

"If you are in any doubt as to the authenticity of the person then ask for details of the company they represent and speak to trusted friends or relatives about it.

“Although you may feel awkward, never be afraid to close the door on doorstep callers.

"If you have been scammed or think that someone is trying or has tried to scam you then get advice and report it to Trading Standards on 03001234510.

"The website is an easy way to find a trader who has been approved by trading standards. The website draws together Scottish traders who are members of the Trusted Trader or Buy with Confidence schemes and is managed by the Society of Chief Officers of Trading Standards in Scotland."

Chief Inspector Lorna Gibson, Local Area Commander - Police Scotland, added, "When it comes to doorstep crime, some people will do anything to part you from your cash.

"We advise people to always keep their front and back doors locked and not to open the door until you've checked through a viewer or window to see who is there.

"Use your door chain where possible and only let callers in if they have an appointment and you have confirmed they are genuine.

"Always ask the caller for ID and if you're in any doubt then contact the police by calling 101.

"I'd also encourage residents to register for East Dunbartonshire Community Alerts.

"This allows people to keep up to date by email with the latest news - including reports of doorstep crime, scams, burglaries and more in East Dunbartonshire."

To sign up for East Dunbartonshire Community Alerts, complete the online form by visiting

If need support or advice, please call Trading Standards on 0300 123 4510, and they will assist you in registering.

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