Residents warned about new telephone scam

Date: 

Friday, 10 August, 2018

The Council’s Trading Standards team is warning residents to be on their guard from telephone scammers who are calling people about a law suit by HMRC in relation to tax returns.

Residents are receiving automated phone calls which state that HMRC is filing a lawsuit against them. The recipient of the call is then asked to press one to speak to an advisor, who will attempt to obtain personal details and get them to make a payment.

This is a scam and HMRC would never contact customers in this way.

If you are in any doubt as to the authenticity of the person on the other end of the phone ask for details of the organisation they represent, then hang up and speak to trusted friends or relatives and check information on the internet regarding the organisation. You should also contact East Dunbartonshire Council’s Trading Standards team.

Councillor Billy Hendry, Convener of the Council’s Place, Neighbourhood & Corporate Assets Committee, said, “You should never give out any personal details to anyone who has cold called you on the telephone. 

“Although you may feel awkward, never be afraid to hang up on cold callers. If you feel uneasy regarding the content of the conversation or you feel that the caller is not genuine, do not enter into communication with them, just hang up the phone. If it is a genuine offer then the caller will find an alternative way to contact you.

“If anyone has a concern about this or any other scam they can contact Trading Standards for further information and advice on 0300 1234510.”

If you are receiving a lot of unwanted telephone calls, Trading Standards would advise that you register your number with the Telephone Preference Service. Once registered, sales and marketing calls should be significantly reduced, to register with the service you should either visit www.tpsonline.org.uk or call 0345 070 0707.

If you are being inundated with nuisance/scam calls you could also consider purchasing a call blocker or a telephone that incorporates call-blocker technology.

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