The Local Housing Strategy 2023 – 2028: Risk Assessment for Policies / Strategies

What are the risks to the Council in implementing this new policy?

(The tables below should be used to identify and assess ALL risks to the Council in implementing the strategy / policy).

Name of Policy/Strategy: Tenant Participation Strategy 2022 – 2027

Lead Officer (Name and Position): James P Wright, Team Leader – Housing Operations

Risk	Likelihood Score (L)*	Impact Score (I)*	Risk Rank = (Lx I)	Acceptable Risk Yes/ No
Strategy fails to meet the requirements of the Scottish Housing Regulator in terms of coproduction and delivery	2	1	2	Y
Failure to put adequate resource in place to implement the Strategy and coordinate activities to drive participation forward	2	1	2	Y
Tenants are not kept informed about the performance of housing and repairs services that is a key Scottish Social Housing Charter Indicator (ARC) reported to Regulator on an annual basis.	2	1	2	Y

Risk

Likelihood

Score (L)*

Impact

Score (I)*

Risk Rank =

(Lx I)

Acceptable Risk

Yes/ No

Strategy fails to meet the requirements of the Scottish Housing Regulator in terms of coproduction and delivery

Failure to put adequate resource in place to implement the Strategy and coordinate activities to drive participation forward

Tenants are not kept informed about the performance of housing and repairs services that is a key Scottish Social Housing Charter Indicator (ARC) reported to Regulator on an annual basis.

* See Risk Management Assessment Criteria on page 3 for scores.

Risk Exposure Score Ranking Key

HIGH = 12 & above

Unacceptable level of risk to the Council. Either additional controls are adopted to reduce the risk or policy should not be approved.

MEDIUM = 4 -11

Acceptable, policy should be approved but with frequent monitoring of the risks to ensure no negative impact to the Council

LOW = 4 or below

Acceptable level of risk for the Council.

Risk Impacts

What are the potential impacts to the Council and its objectives if the above risks occur?

The Council must fulfil its statutory requirements and obligations under the Housing (Scotland) Act 2010 (“the 2010 Act”) that introduced the Scottish Social Housing Charter (SSHC) and the requirement to produce an annual Return (ARC) providing key performance information on how the Council encourages, and provides opportunities for tenants to get involved in decision making and review of housing and repairs services. Failure to do so may result in intervention by the Scottish Housing Regulator and would cause embarrassment to the Council.

Identify and list Controls in place to manage risks associated with the implementation of the new policy.

CONTROL NAME	DESCRIPTION	OWNER
Tenant Participation Strategy to be reviewed every five years, supported by an annual update of its Action Plan	TP Strategy is a statutory requirement and will be developed in line with Scottish Government guidance and coproduced with key Stakeholders, tenants and other customers of EDC	James P Wright, Team Leader – Housing Operations
Financial support to provide a TP service	Budget allocated on an annual basis to support one lead tenant Participation Officer and fund TP activities.	James P Wright, Team Leader – Housing Operations
Charter Indicators on keeping tenants informed, providing opportunities to participate and levels of tenant satisfaction	Ensure resource and funding available to produce Taking Part and Your Housing News publications that inform tenants and other customers of EDC. Ensure information if collected to meet the requirements of the SSHC – ARC	James P Wright, Team Leader – Housing Operations

Risk exposure scoring criteria

Risk Exposure Scoring Criteria Matrix outlining Risk exposure Likelihood and Impact scoring.Criteria for risk scoring based on a scale of 1 to 5 with 1 being the least critical and 5 being the most severe.

Impact Scores & Descriptors	1	2	3	4	5
LIFE	Minor injury to employee, service user, public.	Lost time due to employee injury, small compensation claim from service user or public.	Serious injury to employee, service user, public, council liable	Number of significant injuries to employees, service users or public	Single or multiply Fatality within council control, fatal accident inquiry.
PROPERTY	Minor disruption to building, alternative arrangements already in place. Below insurance claim threshold	Marginal damage, covered by insurance.	Loss of use of building for medium period of time, no alternative arrangements in place.	Significant part of building out of action for prolonged period of time, alternative Accommodation required.	Complete loss of building, rebuilding required, prolonged temporary accommodation needed
BUSINESS CONTINUITY	No operational difficulties, back up support in place, security level acceptable.	Reasonable back up arrangements in place. Minor downtime of service / system	Security, support and performance of service / system deemed to be borderline. Some downtime realised.	Significant impact on service provision / loss of service. Frequent service / system interruption	Complete inability to provide system / service prolonged downtime no backup in place
REPUTATION	Minor impact to council reputation no interest to press	Some public embarrassment no damage to reputation or to service users.	Local adverse public embarrassment leading to limited damage, elected members become involved.	Regional / National adverse publicity, loss of confidence in the organisation	Highly damaging adverse publicity, loss of confidence, Scottish Government and / or Audit Scotland involvement.
FINANCE	0.5% Budget	0.5-2% Budget	2-3% Budget	3-5% Budget	>5% budget