The Roads Maintenance Team are responsible for maintaining
and repairing all adopted public roads(technically known as
carriageways), footways and footpaths within East Dunbartonshire to
ensure a safe road network for motorists and pedestrians.
This covers 500km of carriageway.
Potholes
Potholes are not just an inconvenience, they also cause a safety
hazard to motorists, pedestrians and cyclists. Potholes are
usually associated with the surface of the carriageway eroding
away, water damage and deteriorating utility tracks. Most
potholes appear in the Winter and late Spring especially after a
spell of freezing and thawing weather conditions. There are
several methods of repairing potholes from a temporary hot or cold
mix in an emergency, to new systems which recycle existing
materials as the Council moves to be more environmentally friendly
and more cost effective.
Reporting a Pothole
If you wish to report a pothole please call the East
Dunbartonshire Council Contact Centre on 0300 123 4510, or
alternatively email Roads Services.
Should you wish to report a pothole by telephone outwith normal
working working hours (09.00 - 17.00), please listen to the
recorded message and follow the instructions.
When you report a pothole you will be asked
for the following information to enable the exact pothole to be
located:
- Street name and Town
- Exact location of pothole eg opposite
No.3 or at lighting column R9
- Nature of fault eg large
pothole
Repair Process
Once the fault report of a pothole has been
received, it is passed to an Inspector who will then assess the
defect and prioritise the repair based on the size and depth of the
pothole. An instruction is then passed to the Depot for the
Roads Supervisors to organise a repair.
Repair Timescales
Depending on the severity of the pothole it
will be prioritised into one of the following categories, as
resources permit:
- Emergency – 2 hour
response
- Urgent – 5 working
days
- Routine – Up to 20 working
days
Resources
The Council has a team of 3 Inspectors who
regularly inspect the network for defects. Once defects are
identified and passed for repair, the three Roads Supervisors and
50 Road Workers are responsible for carrying out the repairs.
The Council also utilises a “Hotbox” vehicle
which keeps the material hot throughout the day to enable the
repair to be completed to a high standard.
A team of Road Workers and a Supervisor are on
call 24 hours a day, 365 days a year, to respond to any emergencies
which may arise.
Inspection Frequency
Each year the Roads Service carries out
inspections of roads and footways to ensure the network is
maintained safely. Roads and footway inspections are
programmed on the following priority basis:
- Main roads are inspected four weekly
- Residential link roads are inspected every three months
- Minor roads are inspected annually
- High priority footways are inspected four weekly
Legislation
The Roads Service has a statutory obligation
under the Roads (Scotland) Act 1984 and Well Maintained Highways,
Code of Practice, July 2005 Edition, to maintain a safe road
network for all motorists and pedestrians.
Further Information
For further information, please contact the
East Dunbartonshire
Council Contact Centre on 0300123 4510 and ask for the
Maintenance Team.
The Scottish Road Works On-line
website has been specifically designed to allow the public
easy access to real time information about ongoing road works
anywhere in Scotland. You will be able to find out how long the
works are expected to last, which organisation is carrying out the
works and contact details for that organisation. If you have any
issues to report regarding any road works, these should be passed
on to the organisation undertaking the works.
Please direct any comments or suggestions relating to
the Scottish Road Works On-line website to the Office of the Scottish Road
Works Commissioner on 0131 244 4757 or by email at enquiries@roadworksscotland.gov.uk