We can arrange help for you at home if you are
finding it difficult to manage on your own or the person who has
cared for you is no longer able to do so.
Homecarers can provide you with:
- personal care - for example, help with washing and
- some practical tasks in line with the
Council's Eligibility Criteria such as, shopping, preparing
food, laundry and housework .
- help to look after a relative or friend at home.
Applying for help
If you or someone you know feels they would benefit from this
service please call 0141 578 2101 to discuss and if appropriate,
arrangements will be made to carry out an assessment.
If you are calling on behalf of someone, their permission must
be sought prior to calling.
In most cases, the service will be provided by our own staff.
However, on occasions, when our staff are fully committed or where
you need substantial or more specialised help, we may contract with
an approved voluntary or private agency.
An assessment will be carried out in line with the
Council's Eligibility Criteria to determine if you
need help to remain safely in your own home. If you have
a relative or friend who supports you, we would be happy to involve
them in the discussion, if you wish.
You do not have to pay for the advice and information we provide
or for the assessment. If you are aged over 65 and require help
with personal care this will be provided without charge through the
Free Personal Care scheme funded by the Government. There would
normally be a charge for any other tasks of a more practical nature
that we do for you and the amount will depend on your income.
The money the Council has to run the service means that we
cannot meet everyone’s needs all the time. Some people will be in
greater need than others and the assessment we do allows us to
judge this. The Council therefore uses ‘eligibility criteria’ to
help us decide who requires a service and there is normally a
maximum amount that we can spend on any one person.
We will review the service you receive on a regular basis to
ensure that you are happy with the arrangements and to check if
your needs have changed. It may be that if you have come out of
hospital the amount of support you require will reduce as you get
back on your feet; in other cases people may need support increased